WISK Implementation Proposal for Food, Tobacco, Spa, & Merchandise – FIVE Group

A comprehensive cloud-based inventory, costing, and pricing proposal for FIVE Group—covering Food Costing, Tobacco, Spa, and Merchandise operations across all major properties with full SAP and POS integration.

Venue Overview

FIVE x WISK Rollout


The WISK rollout spans all major operational departments across four properties:


FIVE HOTEL FZE, FIVE LUXE HOTEL LLC, FIVE HOTEL JUMEIRAH VILLAGE LLC, and FIVE ATLANTIS AG.

Current Systems


Each property includes multiple revenue centers and inventory points, mapped according to SAP storage locations and aligned with their respective POS systems (Micros, Opera, Chi Desk, Shopify, and Hotlync).

Category Mapping


  • Food Costing: Tracked per outlet with recipe-level costing and inter-outlet requisitions
  • Tobacco: Treated as a standalone category with dedicated tracking and reporting
  • Spa: Split into Retail (customer purchases) and Professional (treatment usage) inventory accounts
  • Merchandise: Managed by property, covering both in-store and online sales channels


This mapping ensures accurate cost control, automated data sync, and scalable workflows tailored to each location’s structure.

FOOD COSTING MANAGEMENT

4 hotels, 52 outlets

FIVE HOTEL FZE

Palm Jumeirah, Dubai (16 outlets)

(1) ABOVE 21 KITCHEN
(2) BOHEMIA KITCHEN
(3) CINQUE KITCHEN
(4) DELISSERRIE KITCHEN
(5) DETOX ME KITCHEN
(6) IN ROOM DINING KITCHEN
(7) JADE KITCHEN
(8) MAIDEN SHANGHAI KITCHEN
(9) NUMA KITCHEN
(10) PENTHOUSE KITCHEN
(11) POOL BAR KITCHEN
(12) MAIN KITCHEN
(13) PASTRY & BAKERY KITCHEN
(14) BLING KITCHEN
(15) MINI BAR FOOD
(16) MINI BAR INV GEN

FIVE LUXE HOTEL LLC

JBR, Dubai (13 outlets)

(1) CIELO KITCHEN
(2) GOOSE ISLAND KITCHEN
(3) IN ROOM DINING KITCHEN
(4) LOBBY LOUNGE KITCHEN
(5) PARADISO KITCHEN
(6) POOL BY PACHA KITCHEN
(7) RONIN KITCHEN
(8) TETE A TETE KITCHEN
(9) CENTRAL BAKERY KITCHEN
(10) JBR CENTRAL KITCHEN
(11) PASTRY & BAKERY KITCHEN
(12) MINI BAR FOOD
(13) MINI BAR INV GEN

FIVE HOTEL JUMEIRAH VILLAGE LLC

JVC, Dubai (11 outlets)

(1) GOOSE ISLAND KITCHEN
(2) IN ROOM DINING KITCHEN
(3) MANSION KITCHEN FOOD
(4) ONE FOR THE ROAD KITCHEN
(5) POOL BAR KITCHEN FOOD
(6) SOUL STREET KITCHEN
(7) TRATTORIA KITCHEN
(8) PASTRY & BAKERY KITCHEN
(9) MAIN KITCHEN
(10) MINI BAR FOOD
(11) MINI BAR INV GEN

FIVE ATLANTIS AG

Zurich, Switzerland (12 outlets)

(1) BANQUET KITCHEN
(2) IN ROOM DINING KITCHEN
(3) PENTHOUSE KITCHEN
(4) SOCIAL POOL KITCHEN
(5) SOUL STREET KITCHEN
(6) TUNE IN KITCHEN
(7) THE VAULT KITCHEN
(8) EAST WING LOBBY KITCHEN
(9) CINQUE STUDIO KITCHEN
(10) PASTRY & BAKERY KITCHEN
(11) EAST WING LOBBY INV FOOD
(12) MINI BAR INV GEN

TOBACCO MANAGEMENT

4 hotels, 40 outlets

FIVE HOTEL FZE

Palm Jumeirah, Dubai (13 outlets)

(1) ABOVE 21 INV
(2) BEACH DECK
(3) BLING INV
(4) BOHEMIA INV
(5) CINQUE INV
(6) DELISSERRIE
(7) FIVE STORE
(8) IN RO DINING
(9) MAIDEN SHANG
(10) NUMA INV
(11) PENTHOUSE
(12) POOL BAR INV
(13) PRAIA INV

FIVE LUXE HOTEL LLC

JBR, Dubai (9 outlets)

(1) CIELO INV
(2) LUXE STORE
(3) GOOSE ISLAND
(4) IN RO DINING
(5) PARADISO INV
(6) PLAYA PACHA
(7) POOL BY PCH
(8) RONIN INV
(9) TETE A TETE

FIVE HOTEL JUMEIRAH VILLAGE LLC

JVC, Dubai (7 outlets)

(1) GOOSE ISLAND
(2) IN RO DINING
(3) JVC STORE
(4) MANSION INV
(5) ONE FOR THE
(6) SOUL STREET
(7) TRATTORIA

FIVE ATLANTIS AG

Zurich, Switzerland (10 outlets)

(1) FIVE ZURICH STORE
(2) BANQUET INV
(3) CINQUE STUDIO INV
(4) EAST WING LOBBY INV
(5) IN ROOM DINING INV
(6) PENTHOUSE INV
(7) SOCIAL POOL INV
(8) SOUL STREET INV
(9) THE VAULT INV
(10) TUNE IN INV

SPA MANAGEMENT

4 hotels, 8 outlets

FIVE HOTEL FZE

Palm Jumeirah, Dubai (2 outlets)

(1) SPA PROFESSIONAL
(2) SPA RETAIL INV

FIVE LUXE HOTEL LLC

JBR, Dubai (2 outlets)

(1) SPA PROFESSIONAL
(2) SPA RETAIL INV

FIVE HOTEL JUMEIRAH VILLAGE LLC

JVC, Dubai (2 outlets)

(1) SPA PROFESSIONAL
(2) SPA RETAIL INV

FIVE ATLANTIS AG

Zurich, Switzerland (2 outlets)

(1) SPA INV RETAIL
(2) SPA INV PROFESSIONAL

MERCHANDISE MANAGEMENT

FIVE Mode FZ LLC

(4 Hotels + 1 Warehouse)

(1) FIVE MODE IQ
(2) FIVE MODE JBR
(3) FIVE MODE JVC
(4) FIVE MODE PALM
(5) FIVE MODE ZURI

Food, Tobacco, Spa & Merchandise Diagrams


Food Costing Flow Diagram per Outlet (52 outlets)

(1) FIVE HOTEL FZE, (2) FIVE LUXE HOTEL LLC, (3) FIVE HOTEL JUMEIRAH VILLAGE LLC, (4) FIVE ATLANTIS AG

Tobacco Management Flow Diagram per Outlet (40 Outlets)

(1) FIVE HOTEL FZE, (2) FIVE LUXE HOTEL LLC, (3) FIVE HOTEL JUMEIRAH VILLAGE LLC, (4) FIVE ATLANTIS AG

Spa Management Diagram – Per Hotel (4 Hotels)

(1) FIVE HOTEL FZE, (2) FIVE LUXE HOTEL LLC, (3) FIVE HOTEL JUMEIRAH VILLAGE LLC, (4) FIVE ATLANTIS AG

Merchandise Flow Diagram – Per Hotel (4 Hotels + 1 Warehouse)

FIVE Mode FZ LLC

(1) FIVE MODE - IQ, (2) FIVE MODE - JBR, (3) FIVE MODE - JVC, (4) FIVE MODE - PALM, (5) FIVE MODE - ZURI

System Integration by Outlet/Category

Pricing Structure - Enterprise

Food Costing Group Pricing


Spa Group Pricing


Merchandise Group Pricing

FIVE Mode FZ LLC


Tobacco Group Pricing


Full-Suite Savings

This strategic partnership offers significant benefits:

  • Guarantees dedicated implementation for a seamless setup.
  • Ensures priority support for quick resolution of any issues.
  • Facilitates further roadmap co-development

Full Suite Savings - Per Hotel

The full-suite license for all modules (Food, Spa, Merchandise, and Tobacco) is

$23,600 per month for all four hotels.

Per Hotel Pricing

Setup Fee

Updated Pricing

The full-suite license for all modules (Food, Spa, Merchandise, and Tobacco) is

$8,400 per month for all four hotels.

Per Hotel Pricing

Setup Fee

Unbeatable ROI & Value

WISK Investment & Savings

0.06%

Annual Revenue

Only 0.06% of annual revenue invested.

$3-4.5M

Potential Savings

Achieve 2-3% improvement on $150M+ F&B costs annually.

3-4

Months ROI

Rapid return on investment within 3-4 months.

The SAP Alternative

Initial Setup

Significant upfront costs of $500,000-$800,000.

Annual Maintenance

Recurring costs of 22% of license fees annually.

Consultant Fees

High hourly rates of $250-$400/hour for external expertise.

Additional Costs

Extra module licenses, user licenses, and custom development often required.

First-Year Total

Total first-year expenses can often exceed $1.5 million.

Next Steps

1

Review Proposal

Review the WISK proposal to ensure it aligns with the pilot scope and venue needs.

2

Accept Proposal

Complete agreement with the selected pricing options and terms.

3

Schedule Kick-off Call

Organize a kick-off meeting with your team and WISK’s onboarding specialists to start the implementation process.

4

Launch

Go live with the WISK system across all confirmed venues and categories.

Contact Information

Angelo Esposito

CEO, WISK.ai

Email

angelo@wisk.ai

Website

www.wisk.ai

Appendix

Detailed insights and supporting data.

Current Beverage Inventory: Value and Efficiency per Outlet

Overview of beverage inventory across 11 outlets at Five Palm Jumeirah, showcasing value and counting efficiency.

Total Value

Total beverage inventory processed: ~AED 5.7M across 11 venues.

Time Efficiency

Total time spent: ~20.3 hours (average: 1.85 hours per venue).

Operational Focus

Reflects only beverage inventory—demonstrates rapid operational efficiency.